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Frequently Asked Questions

WHAT ARE YOU PRICES?

Once your application has been reviewed, you will receive an email to book a call, prices will be discussed during the consult call.

WHERE ARE YOU LOCATED?

View my location page here.

WHEN CAN YOU TRAIN?

My availability is Monday-Friday (6:00am-12:00pm).

DO I NEED A GYM PASS?

No, if you are doing in person training with me at the gym, you do not need a gym pass. The gym is however by fob access only. This means, when we have an appointment time set, I let you into the gym at the time our appointment is scheduled for. This does not mean you can go to the gym at any time or even prior to our appointment time. If you want to use the gym outside of our appointments, you must purchase a pass. View pass pricing here: https://secure.gyminsight.com/join/college-heights-fitness

DO YOU DO HOME TRAINING?

No. I no longer offer this service. I have found more success for both me and my clients by using online methods. It's still 1:1 training but more convenient as you can do it from anywhere. 

DO YOU OFFER REFUNDS?

No, I do not offer refunds. 

HOW CAN I PAY?

Once you are signed up for a product or service, you will receive an invoice. Next, click (Pay Now) on the invoice. Select (manual payment) for e-transfer instructions or select (credit/debit card) to pay with card. If you choose to pay with card, the card fee (2.9% + $0.30) will be added to the total cost. E-transfers are encouraged. 

WHAT IS THE DIFFERENCE BETWEEN LIVE VIRTUAL TRAINING AND ONLINE TRAINING?

Virtual training is personal training via live video chat.

Online training is where you get a customized training program with video demonstrations.

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