- 20 min20 minutes
Policies and Conditions Payments Payment of fees for personal training sessions will be due prior to the scheduling of sessions unless a payment schedule has been arranged. Cancellations and Rescheduling To cancel or reschedule an appointment, please call (250)-981-0176. When a client schedules a session, a block of time is reserved specifically for that client. Time is valuable for both of us. Therefore, 48-hour notice is required to cancel or reschedule a session. Should a 48-hour cancellation or rescheduling notice not be given, that session/s will be deducted from the client’s package of purchased session/s. If a client cancels a session with 48 hours notice, rescheduling of the session/s must be done within 3 weeks of that cancelled session/s. If there is no availability or a time cannot be agreed upon, the session/s will be deducted. Once a session has been cancelled and rescheduled, that session cannot be rescheduled again. In the case that a client pays cancellation insurance at the time of purchase, any session/s cancelled with 48 hours notice will be credited to them and held on their account for 6 months. If session/s have not been used within that time, they are then deducted. Late Policy If the client is late, the session will only last until the end of the hour that the session was Scheduled for. If the client does not show up or contact the trainer for 15 minutes after the session was scheduled, it is considered as a “no-show”. No-Show Policy Should a client fail to show up for a scheduled session without either cancelling or rescheduling, that session will be deducted from the client’s package of purchased sessions. Scheduling When a client confirms their schedule, it is then set in stone unless cancellation insurance has been purchased. In the case that cancellation insurance has been purchased, the client has the option of changing their schedule as long as a 48 hours notice has been given. Cancellation Insurance In the case that a client pays cancellation insurance at the time of purchase, any session/s cancelled with 48 hours notice will be credited to them and held on their account for 6 months. If session/s have not been used within that time, they are then deducted. Gift Certificates Gift certificates are non-transferable and non-refundable. Sharing of gift certificates is not permitted. Refunds Sorry, all JessCFit purchases are non-transferable and non-refundable.
Prince George, BC, Canada